Confidentiality Policy

Your therapy sessions are confidential within the service and this confidentiality will apply to any records in accordance with the Data Protection Act (GDPR) 2018.

All therapists and counsellors are required to be in supervision and I will take relevant issues from the therapy relationship into supervision. In supervision, I will take care to preserve clients’ anonymity. In exceptional circumstances confidentiality may be broken.

The circumstances could include:

  • Where you as a client give consent for the confidence to be broken.
  • Where I feel it is appropriate to consult with, or involve other professionals such as your GP in circumstances where there is a risk of harm to you or to a third party.
    In such cases I will aim to discuss any action with you first and seek to gain your co-operation.
  • Where in extreme cases I am legally compelled by a court of law.
  • Where statutory law requires me to inform the relevant authorities (such as terrorist activities, drug trafficking or abuse of a child or vulnerable adult).


Therapists and counsellors will ask your permission to record some sessions for supervisory and ongoing training purposes. The recordings will be stored securely in accordance with the Data Protection Act and wiped clean as soon as they have been used for these purposes.

Complaints Procedure

As a member of the BACP (British Association for Counselling and Psychotherapy) and accredited member of the NCS (National Counselling Society) I adhere to their Ethical Framework for standards, guidance and policies. A copy of this is available on request.  I ask that if you are unhappy with the service, we first discuss the issue.